University of Chester

Find out what support is available at your university or college.

1. Disability and Inclusion

At the University of Chester we want all of our students to reach their full potential. We have a dedicated team of Disability Support Officers who are on hand to offer information, advice and guidance on a range of issues relating to disability support. The team works to promote inclusivity and remove barriers to learning, enabling students to fully participate in academic life.

Contact: studentservices@chester.ac.uk

2. Wellbeing

Student Wellbeing Advisers have a broad knowledge of university processes and the support options available. Appointments can last up to 45 minutes, and advice will vary depending on your situation, but will always be guided by you and tailored to your needs. During this appointment you can talk about anything that may be affecting your wellbeing or studies; the Adviser will listen, give advice, and support options, and will create a personalised action plan to support you in your next steps.

Contact: studentservices@chester.ac.uk

3. Mental Health

Mental Health Advisers support students who may be experiencing emotional or psychological distress that is impacting upon their university experience. Appointments can last up to an hour, and advice will vary depending on your situation, but will always be guided by you and tailored to your needs.

During this appointment, Advisers can facilitate self-help, educate around managing mental health and develop safety plans, as well as link in with local mental health services.

Contact: studentservices@chester.ac.uk

4. Financial Support

Whether you’re managing you own finances for the first time, or have made the decision to return to education, our ‘Your Money’ Financial Support team are here to help you stay financially fit during your time at Chester:

A dedicated Student Money Adviser to provide one-to-one support with a number of money management areas.

The ‘Your Money’ Portal page is packed with helpful information about money matters, such as student discounts, banking, and debt.

Advice and information about bursaries, student finance, and additional support you may be entitled to.

Contact: studentservices@chester.ac.uk

5. Networks and Sessions

In addition to our one-to-one support, we also host a number of Student Peer Support Networks. Our networks are safe spaces for students who may have a shared background or be going through similar experiences to connect, support, and share tips and information with each other.

We currently have the following networks:

  • Student Parent Support Network
  • Student Menopause Network
  • Student LGBTQ+ Network
  • Men’s Network
  • Care Experienced Peer Support Group
  • Estranged Students Peer Support Group
  • Carer Peer Support Group

Contact: studentservices@chester.ac.uk

6. Student Counselling

Counsellors offer the opportunity to talk about your concerns and share your problems in a safe and supportive environment. After a 50-minute consultation, we will help you decide on the next steps. We offer up to six 50-minute one-to-one therapy sessions either with a University Counsellor or a Student Assistance Programme Counsellor. We can also signpost you to partner agencies, if that’s more appropriate for your needs.

Contact: studentservices@chester.ac.uk

7. Chaplaincy

The Multi-faith Chaplaincy team provides care and support for students and staff of all faiths and none.

Chaplains are available to offer pastoral, spiritual and religious support and we have a wider team of Associate Chaplains from various religious communities.

Our team of Chaplains and Associate Chaplains are always ready to help you and offer a listening ear.

Contact: chaplaincy@chester.ac.uk

8. International Student Support

We have a wide range of support available to international students at the University:

The International Toolkit on Portal is a useful resource to visit for information, guidance and support throughout your studies.

Our International Student Handbook also includes lots of important information to help you to settle in and adapt to life in the UK. We would advise you to read this handbook as soon as you start at the University to help you settle into life in the UK.

Contact: studentexperience@chester.ac.uk

Last reviewed: 5 April 2024