Our policies

English | Cymraeg

This policy sets out the basis on which any personal information we collect from you, or that you provide to us, through this website or otherwise in relation to this website, will be processed by us. Please read the policy carefully to understand our practices regarding your personal information and how we will treat it. By visiting and continuing to use this website you are consenting to the practices described in this policy.

​For the purposes of data protection law, the data controller in respect of personal information collected through this website, or that we otherwise collect in relation to our projects, is Student Minds (registered charity 1142783 and registered company 07493445). We may share the information with other persons as described below.

Privacy Policy

Student Minds is committed to protecting your privacy and security. This policy explains the types of personal information we collect from you, how and why we use your personal data and who we may disclose it to, to ensure you remain informed and in control of your information.

We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this privacy policy.​

You can decide not to receive communications or change how we contact you at any time. If you wish to do so please contact us by emailing dataprotection@studentminds.org.uk, writing to Student Minds, 17 Springfield Mount, Leeds, LS2 9NG or telephoning 0113 343 8440​ (lines open 9am – 5pm, Monday – Friday).

​We will never sell your personal data, and will only ever share it with organisations we work with where necessary and if its privacy and security are guaranteed.

What information we collect

Personal data you provide

We collect data you provide to us. This includes information you give when sending us feedback on our website. For example:

  • personal details (name, date of birth, email, address, etc.) when signing up to our newsletter of contacting us.

How we use your information

How we use information

We only ever use your personal data with your consent, or where it is necessary in order to:

  • enter into, or perform, a contract with you;
  • comply with a legal duty;
  • protect your vital interests;
  • for our own (or a third party’s) legitimate and lawful interests, provided your rights don’t override these.

In any event, we’ll only use your information for the purpose or purposes it was collected for (or else for closely related purposes):


We use personal data to communicate with people, to promote Student Space. This includes keeping you up to date with our news and updates.

When you receive a communication, we may collect information about you to respond to or interact with that communication, and this may affect how we communicate with you in future.

We use a third party provider, Mailchimp to deliver our newsletters. For more information please see Mailchimp's privacy notice.

We will never process this data in a way that allows you to be personally identified.

How we protect data

How we protect data

We employ a variety of physical and technical measures to keep your data safe and to prevent unauthorised access to, or use or disclosure of your personal information.

Electronic data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means). Our staff also receive data protection training.


Student Minds’ operations are based in the UK and we store our data within the European Union. Some organisations which provide services to us (particularly IT providers) may transfer personal data outside of the EEA, but we’ll only allow them to do if your data is adequately protected.

Who might we share your personal data with?

Where necessary, your personal information may be shared with other organisations to deliver, support or evaluate all or part of our projects. This might include our partner universities or student unions (usually as part of a contractual agreement which includes a data sharing agreement), and IT providers.

However, we disclose only the personal information that is necessary to enable them to perform their funding, management, delivery or support role and we will not allow them to email you with any unconnected marketing.

You can read more about how our main service providers comply with GDPR through the following links: Mailchimp, Google.

If you have questions about our partner organisations, please get in touch at dataprotection@studentminds.org.uk

How long we store information

We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored for depends on the information in question and what it is being used for. For example, if you ask us not to send you marketing emails, we will stop storing your emails for marketing purposes (though we’ll keep a record of your preference not to be emailed).

You can contact us at any time to ask us to remove or amend your personal information.

We continually review what information we hold and delete what is no longer required.

Keeping you in control

We want to ensure you remain in control of your personal data. Part of this is making sure you understand your legal rights, which are as follows:

  • the right to confirmation as to whether or not we have your personal data and, if we do, to obtain a copy of the personal information we hold (this is known as subject access request);
  • the right to have your data erased (though this will not apply where it is necessary for us to continue to use the data for a lawful reason);
  • the right to have inaccurate data rectified;
  • the right to object to your data being used for marketing or profiling; and
  • where technically feasible, you have the right to personal data you have provided to us which we process automatically on the basis of your consent or the performance of a contract.
  • the right to have the personal information provided to us to be transferred to another organisation

Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.

If you wish to exercise any of these rights please email dataprotection@studentminds.org.uk

Use of 'cookies'

Like many websites, we use “cookies”. “Cookies” are small pieces of information sent to and stored on your computer, phone or tablet to allow the website to recognise you when you visit. They collect statistical data about your browsing actions and patterns to improve the website, but do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in loss of certain functions on this website.

Changes to this privacy statement

We reserve the right to change our privacy policy without prior notice however we will endeavour to update this page as regularly as feasibly possible. We therefore urge you to review this statement from time to time to ensure you are up-to-date with how we are using and protecting your information.

How to contact us

If you have a query or concern about this privacy policy or our use of personal information or want to exercise any of the above rights regarding your personal information please contact dataprotection@studentminds.org.uk

You can complain to Student Minds directly by using the contact details set out above. If wish to make a complaint, which does not directly relate to your data protection and privacy rights, you can do so in accordance with our charity’s complaints policy.

​If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at www.ico.org.uk

Last updated: 24/07/19